Globe Interiors Terms of Trade
400 Southport Nerang Road, Ashmore QLD 4214
07 5532 4350
admin@globeinteriors.com.au
ABN 26 009 777 851
- Definitions
1.1 “Seller” means Globe Interiors Pty Ltd, its successors, assigns, or any person acting on its behalf and with its authority.
1.2 “Client” means the person or entity purchasing Goods or Services from the Seller, including anyone acting on their behalf or with their authority.
1.3 “Guarantor” means any person or entity agreeing to be liable for the Client’s obligations on a principal debtor basis.
1.4 “Goods” means all goods quoted or supplied by the Seller to the Client, including any associated Services where applicable.
1.5 “Services” means all services supplied by the Seller to the Client, including advice or recommendations.
1.6 “Price” means the agreed cost of the Goods and/or Services, subject to Clause 3.
- Quotation and Acceptance
2.1 Quotations are valid for 30 days unless otherwise agreed in writing.
2.2 Quotations assume work is carried out during standard weekday hours unless otherwise arranged.
2.3 Acceptance of Goods or Services constitutes acceptance of these Terms of Trade.
2.4 Where multiple Clients enter this agreement, all are jointly and severally liable.
2.5 Terms may only be amended with the Seller’s written consent.
2.6 The Client must provide 14 days’ notice of any change to their details.
- Price and Payment
3.1 The Price is either as stated on invoices or as per the Seller’s quotation.
3.2 The Seller may adjust the Price if variations occur.
3.3 A deposit may be required.
3.4 Payment terms appear on invoices; if not, payment is due within 7 days.
3.5 Payment may be required on delivery, before delivery, or on account for approved Clients.
3.6 Accepted payment methods include cash, cheque, bank cheque, credit card (up to 5% surcharge), direct credit, or other agreed methods.
3.7 GST and applicable taxes will be added unless expressly included.
- Delivery, Installation & Scheduling
4.1 The Client must take delivery at the Seller’s premises unless otherwise arranged.
4.2 Delivery/installation to the Client’s nominated address or carrier is at the Client’s cost.
4.3 Delivery to a third party nominated by the Client constitutes delivery to the Client.
4.4 Goods may be delivered in instalments.
4.5 Quantity variations of up to 5% must be accepted, with the price adjusted accordingly.
4.6 The Seller is not liable for delays or failure to deliver.
4.7 Additional installation charges may apply where delays or issues arise outside the Seller’s control.
4.8 The Client must advise of any access limitations.
- Installation Date & Payment Requirement
5.1 Full payment for all Goods and Services is due no later than the agreed installation date confirmed at the time of order. If installation cannot proceed due to building delays, site conditions, or any circumstance outside the Seller’s control, the remaining balance becomes payable on the original installation date.
- Change of Installation Date
6.1 If the Client requires a change to the agreed installation date, the Client must provide a minimum of 30 days’ written notice. Changes requested with less than 30 days’ notice may incur rescheduling, handling, or re-delivery fees.
- Storage Fees
7.1 Where installation or delivery is delayed by more than 14 days beyond the agreed installation date for reasons outside the Seller’s control, the Seller may charge storage fees of $125 per week (or part thereof). Storage fees must be paid prior to installation or release of Goods.
- Delays Beyond Seller’s Control
8.1 If installation cannot proceed due to incomplete building works, site inaccessibility, or other conditions outside the Seller’s control, the Seller may:
• invoice the Client for the remaining balance of the Price,
• apply storage fees under Clause 7, and
• reschedule installation to the next available time slot.
- Risk
9.1 Risk passes to the Client upon delivery, regardless of retained ownership.
9.2 If Goods are damaged after delivery but before ownership transfers, the Seller is entitled to insurance proceeds.
- Title
10.1 Ownership passes only when all amounts owing are paid and all obligations met.
10.2 Non-cash payments are not deemed received until cleared.
10.3 Until ownership passes, Goods must remain identifiable, and the Seller may recover them if required.
10.4 Sale proceeds are held in trust for the Seller.
10.5 The Client must not encumber or adversely deal with the Goods.
- Allocation of Goods
11.1 If the Client fails to make payment within the agreed terms—including payment due on the specified installation date—the Seller may, at its discretion, de-allocate the Goods from the Client’s order and allocate them to other Clients. New lead times will apply once payment is received, and the Seller is not liable for any resulting delays.
- Client’s Disclaimer
12.1 The Client acknowledges purchasing Goods based on their own skill and judgement.
12.2 Supply is subject to material availability.
12.3 The Seller is not responsible for shrinkage, stretching, or movement of materials.
12.4 Variations in colour, grain, or texture may occur.
12.5 The Seller is not responsible for errors in Client-supplied measurements.
12.6 Removal of existing furnishings is the Client’s responsibility unless otherwise arranged.
12.7 The Seller is not liable for damage caused by poor or unsuitable fitting surfaces.
12.8 Goods exceeding recommended sizing are not covered by warranty.
12.9 Standard curtain drop clearance is 10mm unless agreed otherwise in writing.
- Fixings and Surface Suitability
13.1 The Client is responsible for ensuring that all surfaces intended for the installation of curtain tracks, roller blinds, or other fixtures are structurally sound and suitable for secure fixing. This includes confirming the presence of appropriate substrates and advising the Seller of any known obstructions, voids, or unusual surface conditions.
13.2 The Seller will take all reasonable care during installation; however, some surfaces may be delicate or may not perform as expected once fittings are applied. The Seller cannot accept responsibility for marks, cracking, or other damage that may occur where surfaces are substandard or have pre-existing issues. If alternative or non-standard fixing methods are required due to surface or structural limitations, additional charges may apply.
- Defects
14.1 The Client must inspect Goods upon delivery and notify the Seller of defects within 7 days.
14. 2 If not notified, Goods are deemed accepted.
14.3 For accepted defect claims, the Seller may repair or replace Goods at its discretion.
- Returns
15.1 Returns are accepted only if:
• Clause 17 has been met
• The Seller agrees in writing
• Goods are returned within 7 days at the Client’s cost
• Goods have been properly stored and handled
A 15% restocking fee plus freight may apply.
- Warranty
A 2-year warranty applies unless otherwise specified.
Commercial or rental warranties differ and will be specified in writing.
16.1 Workmanship Defects
Workmanship defects must be reported within 1 month of installation. Reports received outside this period may not be covered under warranty.
16.2 Warranty Activation
Warranties—whether provided by the Seller or by manufacturers—do not transfer to the Client until all amounts owing have been paid in full. Until payment is received, no warranty claim can be made or processed.
16.3 Warranty Exclusions
Warranty exclusions include improper maintenance, misuse, failure to follow instructions, continued use after a defect becomes apparent, fair wear and tear, accidents, or acts of God.
16.4 Manufacturer Warranties
Manufacturer warranties apply to non-Seller-manufactured Goods and are subject to the manufacturer’s terms.
16.5 Freight Charges for Clients Moving Out of Area
If the Client relocates outside the Seller’s standard delivery area of 50km, any freight or delivery charges incurred for transporting Goods, under warranty, to the new location shall be the sole responsibility of the Client.
16.6 Warranty Transfer on Resale
If the Client on-sells or transfers the Goods to a third party, the warranty remains with the original Client and is not transferable to the new owner of the Goods.
- Trade Practices and Fair-Trading Acts
Nothing in these terms excludes rights under applicable legislation except where permitted.
- Intellectual Property
Designs and drawings created by the Seller remain the Seller’s property.
The Client warrants that their instructions do not infringe third-party rights.
- Default
19.1 Interest of 2.5% per month applies to overdue invoices.
19.2 The Client indemnifies the Seller for all costs incurred in recovering overdue amounts.
19.3 The Seller may suspend or terminate supply if the Client breaches obligations.
19.4 Administration fees apply to accounts overdue by more than 30 days.
19.5 All outstanding amounts become immediately payable if the Client becomes insolvent or unable to meet obligations.
- Cancellation
20.1 The Seller may cancel an order prior to Goods being ordered and will refund any payments made.
20.2 If the Client cancels, they are liable for all losses incurred by the Seller.
20.3 Deposits are forfeited if cancellation occurs more than 24 hours after placing the order.
